{"id":12066,"date":"2024-06-06T09:31:48","date_gmt":"2024-06-06T07:31:48","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/de\/?page_id=12066"},"modified":"2025-07-04T10:23:32","modified_gmt":"2025-07-04T08:23:32","slug":"1520-silent-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/de\/support\/mice-support\/1520-silent-support\/","title":{"rendered":"1520 Silent Support"},"content":{"rendered":"\n
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\n \"Benutzerhandbuch\"\n <\/figure>\n \n

\n Benutzerhandbuch\n <\/h3>\n

\n Kurzanleitung f\u00fcr dieses Produkt herunterladen\n <\/p>\n <\/div>\n

\n \n

\n \n Alle Handb\u00fccher anzeigen\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Windows-Treiber\"\n <\/figure>\n \n

\n Windows-Treiber\n <\/h3>\n

\n Neuesten Windows-Treiber f\u00fcr dieses Produkt herunterladen\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Allgemeine\n <\/figure>\n \n

\n Allgemeine FAQ\n <\/h3>\n

\n Lesen Sie f\u00fcr weitere Informationen die Antworten auf h\u00e4ufig gestellte Fragen\n <\/p>\n <\/div>\n

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\n \n Support Center aufrufen\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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H\u00e4ufig gestellte Fragen (FAQ): 1520 Silent<\/strong><\/h2>\n

Bitte lesen Sie unsere FAQs, um Antworten und L\u00f6sungen zu h\u00e4ufig gestellten Fragen zu finden.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n Wie kann ich die 1520 Silent \u00fcber Bluetooth mit einem MacBook\/ PC\/ Laptop verbinden?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Nehmen Sie den Empf\u00e4nger aus der Maus heraus.
\n2. Stecken Sie den Empf\u00e4nger in einen USB-Anschluss Ihres PCs oder Laptops.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Wie kann ich die 2,4-GHz-Funkverbindung reparieren?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Nachdem Sie den USB-Empf\u00e4nger innerhalb von 30 Sekunden vom Stromnetz getrennt und wieder angeschlossen haben, schalten Sie die Maus aus und wieder ein, w\u00e4hrend Sie die linke Taste dr\u00fccken.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n I have lost\/broken the USB receiver (dongle). Can I receive a new USB-receiver?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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It is not possible to provide a replacement receiver for this product.
\nThis is because during production the product and the Nano USB receiver (dongle) are assigned a unique code, so the product can only communicate with the bundled original receiver. This production process is also performed for security reasons.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Ich habe das Ger\u00e4t gerade gekauft und kann den USB-Empf\u00e4nger nicht finden. Wo ist er?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Der USB-Empf\u00e4nger befindet sich im Batteriefach der Maus. Dort befindet sich das spezielle Aufbewahrungsfach f\u00fcr den Empf\u00e4nger, sodass Sie den Dongle bei Nichtgebrauch immer sicher aufbewahren k\u00f6nnen, um Besch\u00e4digungen oder Verluste zu vermeiden.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Der Mauspfeil wackelt, bewegt sich seltsam oder bewegt sich gar nicht. Was kann ich tun?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. \u00dcberpr\u00fcfen Sie mit einem Mauspad oder einem St\u00fcck Papier, ob die Oberfl\u00e4che der Grund sein kann.
\n2. Versuchen Sie, die Maus auf einer anderen Oberfl\u00e4che zu verwenden.
\n3. Reinigen Sie den Sensor an der Unterseite der Maus mit einem trockenen Tuch.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Die Maus f\u00e4llt w\u00e4hrend der Benutzung immer wieder aus.\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Bewegen Sie andere aktive drahtlose Ger\u00e4te von der Maus und dem USB-Empf\u00e4nger weg.
\n2. Der PC kann nicht sofort reagieren, da die CPU unter Volllast steht.
\n3. Versuchen Sie, die Batterie zu wechseln.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Die Maus funktioniert pl\u00f6tzlich nicht mehr. Was kann ich tun?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Stellen Sie sicher, dass das Ger\u00e4t eingeschaltet ist.
\n2. Stellen Sie sicher, dass der USB-Empf\u00e4nger an den USB-Anschluss des PCs \/ Laptops angeschlossen ist.
\n3. Wenn der PC \/ Laptop den USB-Empf\u00e4nger zun\u00e4chst nicht erkennen kann, schlie\u00dfen Sie den Empf\u00e4nger wieder an.
\n4. \u00dcberpr\u00fcfen Sie, ob der Akku richtig eingelegt ist.
\n5. Bei schwacher Batterie versuchen Sie bitte, die Batterie zu wechseln.
\n6. Bewegen Sie andere funktionierende drahtlose Ger\u00e4te von der Maus und dem USB-Empf\u00e4nger weg.
\n7. Bitte halten Sie sich von W\u00e4nden oder gro\u00dfen Gegenst\u00e4nden fern, da dies die Reichweite verringern kann.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Mein Produkt ist defekt. Was kann ich tun?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Wir bieten auf unsere Produkte eine Garantie f\u00fcr die R\u00fcckgabe an den H\u00e4ndler. Im Falle eines Defekts senden Sie das Produkt bitte mit einer klaren Beschreibung des Problems, einem Kaufnachweis und s\u00e4mtlichem Zubeh\u00f6r an Ihren H\u00e4ndler zur\u00fcck. W\u00e4hrend der Garantiezeit erhalten Sie vom H\u00e4ndler ein Ersatzprodukt, sofern verf\u00fcgbar.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Sie konnten die Antwort nicht in den FAQs finden?<\/strong><\/h3>\n

Nehmen Sie Kontakt mit uns auf <\/a>und f\u00fcllen Sie das Formular mit so vielen Informationen wie m\u00f6glich aus.\u00a0Einer unserer Support-Mitarbeiter wird Ihnen so schnell wie m\u00f6glich helfen.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1921,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"\n1520 Silent Support - Rapoo<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? 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