{"id":3486,"date":"2020-08-10T14:57:37","date_gmt":"2020-08-10T12:57:37","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/de\/?page_id=3486"},"modified":"2025-07-03T11:41:52","modified_gmt":"2025-07-03T09:41:52","slug":"m100-silent-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/de\/support\/mice-support\/m100-silent-support\/","title":{"rendered":"M100 Silent Support"},"content":{"rendered":"\n<div class=\"container wp-block-advanced-bootstrap-blocks-container\">\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/themes\/bmade\/dist\/css\/bmade.variable-blocks.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Benutzerhandbuch\" src=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/uploads\/sites\/14\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Benutzerhandbuch\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Kurzanleitung f\u00fcr dieses Produkt herunterladen\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/uploads\/sites\/14\/2023\/11\/M100-Silent_Manual.pdf\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Download\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/de\/support\/mice-support\/\"\n                                                                target=\"\"\n                        >\n                            Alle Handb\u00fccher anzeigen\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Windows-Treiber\" src=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/uploads\/sites\/14\/2020\/06\/Windows.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Windows-Treiber\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Laden Sie den neuesten Windows-Treiber f\u00fcr dieses Produkt herunter\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/rapoo-eu.hosted-by-files.com\/products\/Product%20Drivers\/Multi-Mode%20Wilress%20Mice%20Driver_1.0.3_20210701.exe\"\n                                                                target=\"\"\n                        >\n                            Download\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/de\/support\/mice-support\/\"\n                                                                target=\"\"\n                        >\n                            Alle Treiber anzeigen\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"EU-Erkl\u00e4rungen\" src=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/uploads\/sites\/14\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        EU-Erkl\u00e4rungen\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Laden Sie die Konformit\u00e4tserkl\u00e4rung f\u00fcr dieses Produkt herunter\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"http:\/\/productip.com\/?f=1c8f49\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Download\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Allgemeine FAQ\" src=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/uploads\/sites\/14\/2020\/06\/Windows-2.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Allgemeine FAQ\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Lesen Sie f\u00fcr weitere Informationen die Antworten auf h\u00e4ufig gestellte Fragen\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/de\/support\/\"\n                                                                target=\"\"\n                        >\n                            Support Center aufrufen\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/de\/product\/m100-silent\/\"\n                                                                target=\"\"\n                        >\n                            Produkt-Details anzeigen\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/themes\/bmade\/dist\/css\/bmade.rich-text.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2><strong>H\u00e4ufig gestellte Fragen (FAQ):\u00a0<\/strong><\/h2>\n<p>Bitte lesen Sie unsere FAQs, um Antworten und L\u00f6sungen zu h\u00e4ufig gestellten Fragen zu finden.<\/p>\n<p>&nbsp;<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/de\/wp-content\/themes\/bmade\/dist\/css\/bmade.faq.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n<section class=\"section section--faq faq-section\">\n\n    \n            <div class=\"faq__item\" data-index=\"0\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(0)\">\n                Wie kann ich die M100 Silent \u00fcber Bluetooth mit einem MacBook\/ PC\/ Laptop verbinden?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Erstes Ger\u00e4t koppeln:<\/p>\n<p>1. Schalten Sie die Maus ein.<br \/>\n2. Halten Sie die Bluetooth-Taste mindestens 3 Sekunden lang gedr\u00fcckt, um den Kopplungsmodus zu aktivieren. Die Status-LED blinkt langsam rot. Die Maus ist 2 Minuten lang sichtbar.<br \/>\n3. Suchen Sie nach \u201eRapoo Mouse\u201c und klicken Sie auf \u201eVerbinden\u201c. Sobald die Maus mit Ihrem Ger\u00e4t gekoppelt ist, erlischt die LED.<\/p>\n<p>Zweites Ger\u00e4t koppeln:<\/p>\n<p>1. Dr\u00fccken Sie die Bluetooth-Taste, um auf einen anderen Kanal zu wechseln.<br \/>\n2. Folgen Sie Schritt 2 und 3 unter \u201eErstes Ger\u00e4t koppeln\u201c, um Ihr zweites Ger\u00e4t zu verbinden.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"1\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(1)\">\n                Wie kann ich die M100 Silent \u00fcber 2,4 GHz Funk\u00fcbertragung mit einem USB-Dongle an ein MacBook\/ PC\/ Laptop anschlie\u00dfen?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Nehmen Sie den Empf\u00e4nger aus der Maus.<br \/>\n2. Stecken Sie den Empf\u00e4nger in den USB-Anschluss eines PCs oder Laptops.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"2\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(2)\">\n                Wie schlie\u00dfe ich die M100 Silent an ein iPad oder ein iPhone an?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Schalten Sie die Maus ein.<br \/>\n2. Dr\u00fccken Sie die Ger\u00e4tetaste, um einen Kanal auszuw\u00e4hlen.<br \/>\n\u2013 Die Status-LED blinkt schnell.<br \/>\n3. Dr\u00fccken Sie die Bluetooth-Taste f\u00fcr 3 Sekunden.<br \/>\n\u2013 Die Status-LED blinkt langsamer.<br \/>\n\u2013 Rufen Sie das Bluetooth-Feld auf Ihrem Ger\u00e4t auf.<br \/>\n\u2013 Suchen Sie nach der Rapoo-Maus und klicken Sie auf Verbinden.<br \/>\n\u2013 Wenn die Verbindung hergestellt ist, erlischt die Status-LED.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"3\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(3)\">\n                Wie schlie\u00dfe ich die M100 Silent an ein Android-Tablet oder -Telefon an?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Schalten Sie die Maus ein.<br \/>\n2. Dr\u00fccken Sie die Ger\u00e4tetaste, um einen Kanal auszuw\u00e4hlen.<br \/>\n\u2013 Die Status-LED blinkt schnell.<br \/>\n3. Dr\u00fccken Sie die Bluetooth-Taste f\u00fcr 3 Sekunden.<br \/>\n\u2013 Die Status-LED blinkt langsamer.<br \/>\n\u2013 Rufen Sie das Bluetooth-Feld auf Ihrem Ger\u00e4t auf.<br \/>\n\u2013 Suchen Sie nach der Rapoo-Maus und klicken Sie auf Verbinden.<br \/>\n\u2013 Wenn die Verbindung hergestellt ist, erlischt die Status-LED.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"4\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(4)\">\n                Wie kann ich mit der M100 Silent zwischen mehreren Ger\u00e4ten wechseln?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Schalten Sie Ihre Maus ein.<br \/>\n2. Verbinden Sie sie \u00fcber Bluetooth oder den USB-Empf\u00e4nger mit Ihren Arbeitsger\u00e4ten, wie in den FAQs oben beschrieben.<br \/>\n3. Dr\u00fccken Sie die Bluetooth-Taste, um zwischen bis zu 3 gekoppelten Ger\u00e4ten zu wechseln. Die Maus verbindet bis zu 2 Ger\u00e4te \u00fcber Bluetooth und 1 Ger\u00e4t \u00fcber den 2,4-GHz-Empf\u00e4nger.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"5\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(5)\">\n                Wie kann ich die 2,4-GHz-Funkverbindung reparieren?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Nachdem Sie den USB-Empf\u00e4nger ab- und wieder angesteckt haben, schalten Sie die Maus innerhalb von 30 Sekunden aus und dann mit gedr\u00fcckter linker Taste wieder ein.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"6\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(6)\">\n                Ich habe den USB-Empf\u00e4nger (Dongle) verloren\/kaputt gemacht. Kann ich einen neuen USB-Empf\u00e4nger bekommen?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Der USB-Empf\u00e4nger ist im Batteriefach der Maus untergebracht. Dort befindet sich das spezielle Aufbewahrungsfach f\u00fcr den Empf\u00e4nger, damit Sie den Dongle bei Nichtgebrauch immer sicher aufbewahren k\u00f6nnen, um Besch\u00e4digungen oder Verlust zu vermeiden.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"7\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(7)\">\n                Ich habe das Ger\u00e4t gerade gekauft und kann den USB-Empf\u00e4nger nicht finden. Wo ist er?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Der USB-Empf\u00e4nger ist im Batteriefach der Maus untergebracht. Dort befindet sich das spezielle Aufbewahrungsfach f\u00fcr den Empf\u00e4nger, damit Sie den Dongle bei Nichtgebrauch immer sicher aufbewahren k\u00f6nnen, um Besch\u00e4digungen oder Verlust zu vermeiden.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"8\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(8)\">\n                Der Mauspfeil wackelt, bewegt sich seltsam oder bewegt sich gar nicht. Was kann ich tun?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Verwenden Sie ein Mauspad oder ein St\u00fcck Papier, um zu pr\u00fcfen, ob die Oberfl\u00e4che die Ursache sein k\u00f6nnte.<br \/>\n2. Versuchen Sie, die Maus auf einer anderen Oberfl\u00e4che zu benutzen.<br \/>\n3. Reinigen Sie den Sensor an der Unterseite der Maus mit einem trockenen Tuch.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"9\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(9)\">\n                Die Maus f\u00e4llt w\u00e4hrend der Benutzung immer wieder aus.\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Entfernen Sie andere aktive drahtlose Ger\u00e4te von der Maus und dem USB-Empf\u00e4nger.<br \/>\n2. Der PC kann nicht sofort reagieren, weil die CPU voll ausgelastet ist.<br \/>\n3. Versuchen Sie, die Batterie zu wechseln.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"10\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(10)\">\n                Die Maus funktioniert pl\u00f6tzlich nicht mehr. Was kann ich tun?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Vergewissern Sie sich, dass das Ger\u00e4t eingeschaltet ist.<br \/>\n2. Vergewissern Sie sich, dass der USB-Empf\u00e4nger mit dem USB-Anschluss des PCs\/Laptops verbunden ist.<br \/>\n3. Wenn der PC\/Laptop den USB-Empf\u00e4nger zun\u00e4chst nicht erkennt, stecken Sie ihn bitte erneut ein.<br \/>\n4. Pr\u00fcfen Sie, ob die Batterie richtig eingesetzt ist.<br \/>\n5. Falls die Batterie schwach ist, versuchen Sie bitte, die Batterie zu wechseln.<br \/>\n6. Entfernen Sie andere funktionierende drahtlose Ger\u00e4te von der Maus und dem USB-Empf\u00e4nger.<br \/>\n7. Bitte halten Sie sich von W\u00e4nden oder gro\u00dfen Objekten fern, da dies die Reichweite verringern kann.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"11\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(11)\">\n                Mein Produkt ist defekt. Was kann ich tun?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Wir bieten eine \u201cR\u00fcckgabe an den H\u00e4ndler\u201d-Garantie f\u00fcr unsere Produkte. Im Falle eines Defekts geben Sie das Produkt bitte mit einer klaren Beschreibung des Problems, dem Kaufbeleg und allem Zubeh\u00f6r an Ihren H\u00e4ndler zur\u00fcck. W\u00e4hrend der Garantiezeit erhalten Sie ein Ersatzprodukt von Ihrem H\u00e4ndler, sofern verf\u00fcgbar.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    \n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h3><strong>Sie konnten die Antwort nicht in den FAQs finden?<\/strong><\/h3>\n<section class=\"section section--rich-text rich-text\">\n<div class=\"rich-text__inner\">\n<p><a href=\"https:\/\/www.rapoo-eu.com\/de\/contact\/\">Nehmen Sie Kontakt mit uns auf <\/a>und f\u00fcllen Sie das Formular mit so vielen Informationen wie m\u00f6glich aus.\u00a0Einer unserer Support-Mitarbeiter wird Ihnen so schnell wie m\u00f6glich helfen.<\/p>\n<\/div>\n<\/section>\n<section class=\"section section--rich-text rich-text\">\n<div class=\"rich-text__inner\"><\/div>\n<\/section>\n<p>&nbsp;<\/p>\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2>Videotutorials<\/h2>\n<h3 class=\"title style-scope ytd-video-primary-info-renderer\"><strong>Anschlie\u00dfen einer kabellosen Rapoo Multimodus-Maus<\/strong><\/h3>\n<div id=\"info\" class=\"style-scope ytd-video-primary-info-renderer\"><\/div>\n<div>Bitte sehen Sie sich das Video-Tutorial f\u00fcr eine Schritt-f\u00fcr-Schritt-Anleitung auf unserer <a href=\"https:\/\/www.rapoo-eu.com\/de\/support\/videos\/\">Video-Tutorial-Seite<\/a> an.<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div><\/div>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1921,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M100 Silent Support - Rapoo<\/title>\n<meta name=\"description\" content=\"Need help with your M100 Silent multi-mode wireless mouse? 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