{"id":12236,"date":"2024-08-26T15:23:28","date_gmt":"2024-08-26T13:23:28","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/es\/?page_id=12236"},"modified":"2025-08-14T11:37:12","modified_gmt":"2025-08-14T09:37:12","slug":"nx1500-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/es\/support\/desktop-sets-support\/nx1500-support\/","title":{"rendered":"NX1500 Support"},"content":{"rendered":"\n
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\n \"Plug\n <\/figure>\n \n

\n Plug & Play\n <\/h3>\n

\n No se necesita ning\u00fan controlador ni configuraci\u00f3n. El producto se conecta a su dispositivo tan pronto como se conecta a trav\u00e9s de un puerto USB.\n <\/p>\n <\/div>\n

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\n \n Descarga\n <\/a>\n <\/p>\n \n

\n \n Descarga\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Declaraciones\n <\/figure>\n \n

\n Declaraciones de la UE\n <\/h3>\n

\n Descargar la declaraci\u00f3n de conformidad de este producto\n <\/p>\n <\/div>\n

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\n \n Descarga\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Preguntas\n <\/figure>\n \n

\n Preguntas m\u00e1s frecuentes generales\n <\/h3>\n

\n Consulte las preguntas m\u00e1s habituales para obtener informaci\u00f3n adicional\n <\/p>\n <\/div>\n

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\n \n Visitar el centro de asistencia\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Preguntas m\u00e1s frecuentes: NX1500<\/strong><\/h2>\n

Consulte nuestras preguntas m\u00e1s frecuentes para encontrar respuestas y soluciones a las preguntas habituales.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n \u00bfC\u00f3mo conecto el NX1500 a un MacBook\/PC\/port\u00e1til?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Basta con colocar el cable del NX8020 en el puerto USB de un PC o port\u00e1til.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n \u00bfPor qu\u00e9 no se mueve la flecha del rat\u00f3n?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Por favor, utilice el rat\u00f3n en la alfombrilla.
\n2. Pruebe el rat\u00f3n sobre una hoja de papel blanco para comprobar si la superficie especial que utiliza provoca este problema.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n La flecha del rat\u00f3n vibra, se mueve de forma extra\u00f1a o no se mueve. \u00bfQu\u00e9 puedo hacer?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Utilice una alfombrilla de rat\u00f3n o un trozo de papel para comprobar si la superficie puede ser el motivo.
\n2. Prueba a utilizar el rat\u00f3n en una superficie diferente.
\n3. Limpie el sensor de la parte inferior del rat\u00f3n con un pa\u00f1o seco.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n El producto est\u00e1 defectuoso. \u00bfQu\u00e9 puedo hacer?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Ofrecemos una garant\u00eda de \u201cdevoluci\u00f3n al minorista\u201d para nuestros productos. En caso de defecto, devuelva el producto a su distribuidor con una descripci\u00f3n clara del problema, la prueba de compra y todos los accesorios. Durante el per\u00edodo de garant\u00eda, recibir\u00e1 un producto de reemplazo del minorista si est\u00e1 disponible.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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\u00bfNo encuentra la respuesta en las preguntas frecuentes?<\/strong><\/h3>\n

P\u00f3ngase en contacto con nosotros <\/a>y rellene el formulario facilitando tanta informaci\u00f3n como sea posible.\u00a0Un miembro del equipo de asistencia le ayudar\u00e1 a la mayor brevedad.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1923,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-12236","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nNX1500 Support - Spanish - new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? 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