{"id":14077,"date":"2024-10-25T14:38:44","date_gmt":"2024-10-25T12:38:44","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/es\/?page_id=14077"},"modified":"2025-08-14T11:42:01","modified_gmt":"2025-08-14T09:42:01","slug":"8150m-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/es\/support\/desktop-sets-support\/8150m-support\/","title":{"rendered":"8150M Support"},"content":{"rendered":"\n<div class=\"container wp-block-advanced-bootstrap-blocks-container\">\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.variable-blocks.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Manual del usuario\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Manual del usuario\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Descargue la Gu\u00eda r\u00e1pida de inicio para este producto\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2024\/10\/8150M_Manual_1.pdf\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Descarga\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/support\/desktop-sets-support\/\"\n                                                                target=\"\"\n                        >\n                            Ver todos los manuales\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Declaraciones de la UE\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Declaraciones de la UE\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Descargar la declaraci\u00f3n de conformidad de este producto\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"http:\/\/productip.com\/?f=322afd\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Descarga\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Controlador de Windows\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Windows.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Controlador de Windows\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Descargue el controlador de Windows m\u00e1s reciente para este producto\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/rapoo-eu.hosted-by-files.com\/products\/Product%20Drivers\/Multi-Mode%20Wilress%20Mice%20Driver_1.0.3_20210701.exe\"\n                                                                target=\"\"\n                        >\n                            Descarga\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/support\/desktop-sets-support\/\"\n                                                                target=\"\"\n                        >\n                            Ver todos los controladores\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Preguntas m\u00e1s frecuentes generales\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Windows-2.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Preguntas m\u00e1s frecuentes generales\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Consulte las preguntas m\u00e1s habituales para obtener informaci\u00f3n adicional\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/support\/\"\n                                                                target=\"\"\n                        >\n                            Visitar el centro de asistencia\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.rich-text.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2><strong>Preguntas m\u00e1s frecuentes: 8150M<\/strong><\/h2>\n<p>Consulte nuestras preguntas m\u00e1s frecuentes para encontrar respuestas y soluciones a las preguntas habituales.<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.faq.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n<section class=\"section section--faq faq-section\">\n\n    \n            <div class=\"faq__item\" data-index=\"0\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(0)\">\n                \u00bfC\u00f3mo conecto el 8150M a un MacBook\/PC\/port\u00e1til mediante Bluetooth?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Teclado:<\/p>\n<p>1. Mant\u00e9n presionadas las combinaciones de teclas Fn+1, Fn+2 o Fn+3 durante al menos 3 segundos para emparejar hasta 3 dispositivos diferentes por Bluetooth. Los respectivos LED de estado azul, verde y cian parpadear\u00e1n lentamente. El teclado estar\u00e1 visible durante 60 segundos.<br \/>\n2. Completa el emparejamiento Bluetooth en tu dispositivo. Cuando el teclado y tu dispositivo est\u00e9n emparejados, el LED de estado se apagar\u00e1.<\/p>\n<p>Rat\u00f3n:<br \/>\nEmparejar tu primer dispositivo:<\/p>\n<p>1. Enciende el rat\u00f3n.<br \/>\n2. Mant\u00e9n presionado el bot\u00f3n de Bluetooth durante al menos 3 segundos para emparejar. El LED de estado parpadear\u00e1 en rojo lentamente. El rat\u00f3n estar\u00e1 visible durante 2 minutos.<br \/>\n3. Completa el emparejamiento Bluetooth en tu dispositivo. Cuando el rat\u00f3n y tu dispositivo est\u00e9n emparejados, la luz se apagar\u00e1.<\/p>\n<p>Emparejar tu segundo dispositivo:<\/p>\n<p>1. Pulsa el bot\u00f3n de Bluetooth para cambiar a otro canal.<br \/>\n2. Sigue los pasos 2 y 3 de \u201cEmparejar tu primer dispositivo\u201d para conectar tu segundo dispositivo.<\/p>\n<p>Emparejamiento Bluetooth en Windows\u00ae 7 y 8:<\/p>\n<p>1. Haz clic en el bot\u00f3n \u201cInicio\u201d, luego selecciona Panel de control > Agregar un dispositivo.<br \/>\n2. Selecciona el teclado o rat\u00f3n de la lista.*<br \/>\n3. Haz clic en Siguiente y sigue las instrucciones que aparezcan en pantalla.<\/p>\n<p>Windows\u00ae 10:<\/p>\n<p>1. Haz clic en el bot\u00f3n \u201cInicio\u201d, luego selecciona Configuraci\u00f3n > Dispositivos > Bluetooth.<br \/>\n2. Selecciona el teclado o rat\u00f3n de la lista.*<br \/>\n3. Haz clic en Emparejar y sigue las instrucciones que aparezcan en pantalla.<\/p>\n<p>RAPOO BT3.0 KB \/ RAPOO BLE KB \/ Rapoo BleMouse \/ RAPOO BT3.0 Mouse<br \/>\nNota: RAPOO BLE requiere Windows 8 o una versi\u00f3n posterior.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"1\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(1)\">\n                \u00bfC\u00f3mo conecto el 8150M a un MacBook\/PC\/port\u00e1til mediante transmisi\u00f3n inal\u00e1mbrica de 2,4 GHz con un adaptador USB?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Saca el receptor del rat\u00f3n<br \/>\n2. Coloca el receptor en el puerto USB de un PC o port\u00e1til<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"2\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(2)\">\n                \u00bfC\u00f3mo conecto el 8150M a un iPad o un iPhone?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Rat\u00f3n:<\/p>\n<p>1. Enciende el rat\u00f3n.<br \/>\n2. Pulsa el bot\u00f3n de cambio de dispositivo para seleccionar un canal.<br \/>\n\u2022 El LED de estado parpadea r\u00e1pidamente.<br \/>\n3. Mant\u00e9n presionado el bot\u00f3n de Bluetooth durante 3 segundos.<br \/>\n\u2022 El LED de estado parpadea m\u00e1s lentamente.<br \/>\n\u2022 Ve al panel de Bluetooth en tu dispositivo.<br \/>\n\u2022 Busca el rat\u00f3n Rapoo y haz clic en \u201cConectar\u201d.<br \/>\n\u2022 Si se empareja correctamente, el LED de estado se apaga.<\/p>\n<p>Teclado:<\/p>\n<p>1. Enciende el teclado.<br \/>\n2. Pulsa la tecla Fn + el bot\u00f3n de canal 1\/2\/3 (el teclado ser\u00e1 visible durante al menos 60 segundos).<br \/>\n3. Ve a la configuraci\u00f3n de Bluetooth en tu tel\u00e9fono.<br \/>\n4. Busca el teclado Rapoo (RAPOO BLE KB) y haz clic en \u201cConectar\u201d.<\/p>\n<p>Para ver instrucciones visuales paso a paso, despl\u00e1zate hacia abajo en esta p\u00e1gina y mira el v\u00eddeo tutorial \u201cC\u00f3mo conectar un rat\u00f3n inal\u00e1mbrico multimodo de Rapoo\u201d.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"3\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(3)\">\n                \u00bfC\u00f3mo conecto el 8150M a una tableta o tel\u00e9fono Android?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Rat\u00f3n:<\/p>\n<p>1. Enciende el rat\u00f3n.<br \/>\n2. Pulsa el bot\u00f3n de cambio de dispositivo para seleccionar un canal.<br \/>\n\u2022 El LED de estado parpadea r\u00e1pidamente.<br \/>\n3. Mant\u00e9n presionado el bot\u00f3n de Bluetooth durante 3 segundos.<br \/>\n\u2022 El LED de estado parpadea m\u00e1s lentamente.<br \/>\n\u2022 Ve al panel de Bluetooth en tu dispositivo.<br \/>\n\u2022 Busca el rat\u00f3n Rapoo y haz clic en \u201cConectar\u201d.<br \/>\n\u2022 Si se empareja correctamente, el LED de estado se apaga.<\/p>\n<p>Teclado:<\/p>\n<p>1. Enciende el teclado.<br \/>\n2. Pulsa la tecla Fn + el bot\u00f3n de canal 1\/2\/3 (el teclado ser\u00e1 visible durante al menos 60 segundos).<br \/>\n3. Ve a la configuraci\u00f3n de Bluetooth en tu tel\u00e9fono.<br \/>\n4. Busca el teclado Rapoo (RAPOO BLE KB) y haz clic en \u201cConectar\u201d.<\/p>\n<p>Para ver instrucciones visuales paso a paso, despl\u00e1zate hacia abajo en esta p\u00e1gina y mira el v\u00eddeo tutorial \u201cC\u00f3mo conectar un rat\u00f3n inal\u00e1mbrico multimodo de Rapoo\u201d.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"4\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(4)\">\n                \u00bfC\u00f3mo cambio el uso entre varios dispositivos con el 8150M?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Pulsa las combinaciones de teclas del teclado Fn+1, Fn+2, Fn+3 y Fn+4 para cambiar entre los dispositivos emparejados.<br \/>\nPulsa el bot\u00f3n de Bluetooth del rat\u00f3n para cambiar entre los dispositivos emparejados.<br \/>\nEl teclado y el rat\u00f3n se conectan a un dispositivo mediante el receptor de 2,4\u202fGHz. Adem\u00e1s, se emparejan respectivamente con 3 y 2 dispositivos a trav\u00e9s de Bluetooth.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"5\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(5)\">\n                \u00bfC\u00f3mo reparar la conexi\u00f3n inal\u00e1mbrica de 2,4 GHz?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Despu\u00e9s de desenchufar y volver a enchufar el receptor USB, antes de 30 segundos, apague el rat\u00f3n y vuelva a encenderlo con la tecla izquierda pulsada.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"6\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(6)\">\n                He perdido\/roto el receptor USB (adaptador). \u00bfPuedo conseguir un nuevo receptor USB?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>No es posible proporcionar un receptor de repuesto para este producto.<br \/>\nEsto se debe a que durante la producci\u00f3n se asigna un c\u00f3digo \u00fanico al producto y al receptor Nano USB (dongle), de modo que el producto s\u00f3lo puede comunicarse con el receptor original incluido. Este proceso de producci\u00f3n tambi\u00e9n se realiza por razones de seguridad.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"7\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(7)\">\n                Acabo de comprarlo y no encuentro el receptor USB. \u00bfD\u00f3nde est\u00e1?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>El receptor USB se guarda dentro del compartimento de las pilas del rat\u00f3n. El compartimento especial para guardar el receptor se encuentra all\u00ed para que siempre puedas guardar el dongle de forma segura cuando no lo uses para evitar que se da\u00f1e o se pierda.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"8\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(8)\">\n                La flecha del rat\u00f3n vibra, se mueve de forma extra\u00f1a o no se mueve. \u00bfQu\u00e9 puedo hacer?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Utilice una alfombrilla de rat\u00f3n o un trozo de papel para comprobar si la superficie puede ser el motivo.<br \/>\n2. Prueba a utilizar el rat\u00f3n en una superficie diferente.<br \/>\n3. 3. Limpie el sensor de la parte inferior del rat\u00f3n con un pa\u00f1o seco.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"9\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(9)\">\n                \u00bfEl rat\u00f3n muestra fallos irregulares durante el uso?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Utilice una alfombrilla de rat\u00f3n o un trozo de papel para comprobar si la superficie puede ser el motivo.<br \/>\n2. Prueba a utilizar el rat\u00f3n en una superficie diferente.<br \/>\n3. 3. Limpie el sensor de la parte inferior del rat\u00f3n con un pa\u00f1o seco.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"10\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(10)\">\n                El rat\u00f3n deja de funcionar de repente. \u00bfQu\u00e9 puedo hacer?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Aseg\u00farese de que el dispositivo est\u00e1 encendido.<br \/>\n2. Aseg\u00farese de que el receptor USB est\u00e1 conectado al puerto USB del PC\/port\u00e1til.<br \/>\n3. Si el PC\/port\u00e1til no puede reconocer inicialmente el receptor USB, vuelva a conectar el receptor.<br \/>\n4. Compruebe si la bater\u00eda est\u00e1 instalada correctamente.<br \/>\n5. En caso de que la bater\u00eda est\u00e9 baja, por favor intente cambiarla.<br \/>\n6. Aleje otros dispositivos inal\u00e1mbricos en funcionamiento del rat\u00f3n y del receptor USB.<br \/>\n7. 7. Por favor, mant\u00e9ngase alejado de paredes u objetos grandes porque esto puede reducir el alcance.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"11\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(11)\">\n                El producto est\u00e1 defectuoso. \u00bfQu\u00e9 puedo hacer?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Ofrecemos una garant\u00eda de \u201cdevoluci\u00f3n al minorista\u201d para nuestros productos. En caso de defecto, devuelva el producto a su distribuidor con una descripci\u00f3n clara del problema, la prueba de compra y todos los accesorios. Durante el per\u00edodo de garant\u00eda, recibir\u00e1 un producto de reemplazo del minorista si est\u00e1 disponible.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    \n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <section class=\"section section--rich-text rich-text\">\n<div class=\"rich-text__inner\">\n<h3><strong>\u00bfNo encuentra la respuesta en las preguntas frecuentes?<\/strong><\/h3>\n<p><a href=\"https:\/\/www.rapoo-eu.com\/contact\/\">P\u00f3ngase en contacto con nosotros <\/a>y rellene el formulario facilitando tanta informaci\u00f3n como sea posible.\u00a0Un miembro del equipo de asistencia le ayudar\u00e1 a la mayor brevedad.<\/p>\n<\/div>\n<\/section>\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2 data-start=\"46\" data-end=\"69\"><strong data-start=\"46\" data-end=\"69\">Tutoriales en v\u00eddeo<\/strong><\/h2>\n<p data-start=\"71\" data-end=\"128\"><strong data-start=\"71\" data-end=\"128\">C\u00f3mo conectar un rat\u00f3n inal\u00e1mbrico multimodo de Rapoo<\/strong><\/p>\n<p data-start=\"130\" data-end=\"234\">Por favor, mira el tutorial en v\u00eddeo para una gu\u00eda paso a paso en nuestra\u00a0<a href=\"https:\/\/www.rapoo-eu.com\/es\/support\/videos\/\">p\u00e1gina de tutoriales en v\u00eddeo.<\/a><\/p>\n<div><\/div>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1923,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - 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