{"id":3502,"date":"2020-08-10T15:46:58","date_gmt":"2020-08-10T13:46:58","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/es\/?page_id=3502"},"modified":"2025-08-01T14:17:40","modified_gmt":"2025-08-01T12:17:40","slug":"n200-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/","title":{"rendered":"N200 Support"},"content":{"rendered":"\n<div class=\"container wp-block-advanced-bootstrap-blocks-container\">\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.variable-blocks.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Plug &#038; Play\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Plug &#038; Play\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        No se necesita ning\u00fan controlador ni configuraci\u00f3n. El producto se conecta a su dispositivo tan pronto como se conecta a trav\u00e9s de un puerto USB.\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2023\/11\/N200_Manual.pdf\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Descarga\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/\"\n                                                                target=\"\"\n                        >\n                            Ver todos los manuales\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Declaraciones\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Declaraciones\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Descargar la Declaraci\u00f3n de Conformidad de este producto\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"http:\/\/productip.com\/?f=1f3891\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                            Descarga\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Preguntas m\u00e1s frecuentes generales\" src=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/uploads\/sites\/17\/2020\/06\/Windows-2.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Preguntas m\u00e1s frecuentes generales\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Consulte las preguntas m\u00e1s habituales para obtener informaci\u00f3n adicional\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/es\/support\/\"\n                                                                target=\"\"\n                        >\n                            Visitar el centro de asistencia\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.rich-text.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2><strong>Preguntas m\u00e1s frecuentes: N200<\/strong><\/h2>\n<p>Consulte nuestras preguntas m\u00e1s frecuentes para encontrar respuestas y soluciones a las preguntas habituales.<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/es\/wp-content\/themes\/bmade\/dist\/css\/bmade.faq.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n<section class=\"section section--faq faq-section\">\n\n    \n            <div class=\"faq__item\" data-index=\"0\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(0)\">\n                \u00bfC\u00f3mo conecto el N200 a un MacBook\/PC\/port\u00e1til?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Basta con colocar el cable N200 en el puerto USB de un PC o port\u00e1til.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"1\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(1)\">\n                \u00bfPor qu\u00e9 no se mueve la flecha del rat\u00f3n?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Por favor, utilice el rat\u00f3n en la alfombrilla.<\/p>\n<p>2. Pruebe el rat\u00f3n sobre una hoja de papel blanco para comprobar si la superficie especial que utiliza provoca este problema.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"2\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(2)\">\n                La flecha del rat\u00f3n vibra, se mueve de forma extra\u00f1a o no se mueve. \u00bfQu\u00e9 puedo hacer?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Utilice una alfombrilla de rat\u00f3n o un trozo de papel para comprobar si la superficie puede ser el motivo.<br \/>\n2. Prueba a utilizar el rat\u00f3n en una superficie diferente.<br \/>\n3. 3. Limpie el sensor de la parte inferior del rat\u00f3n con un pa\u00f1o seco.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"3\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(3)\">\n                El producto est\u00e1 defectuoso. \u00bfQu\u00e9 puedo hacer?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Ofrecemos una garant\u00eda de \u201cdevoluci\u00f3n al minorista\u201d para nuestros productos. En caso de defecto, devuelva el producto a su distribuidor con una descripci\u00f3n clara del problema, la prueba de compra y todos los accesorios. Durante el periodo de garant\u00eda, recibir\u00e1 un producto de reemplazo del minorista si est\u00e1 disponible.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    \n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h3><strong>\u00bfNo encuentra la respuesta en las preguntas frecuentes?<\/strong><\/h3>\n<p><a href=\"https:\/\/www.rapoo-eu.com\/contact\/\">P\u00f3ngase en contacto con nosotros <\/a>y rellene el formulario facilitando tanta informaci\u00f3n como sea posible.\u00a0Un miembro del equipo de asistencia le ayudar\u00e1 a la mayor brevedad.<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1921,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>N200 Support - Spanish - new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N200 Support - Spanish - new\" \/>\n<meta property=\"og:description\" content=\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Spanish - new\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-01T12:17:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/\",\"url\":\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/\",\"name\":\"N200 Support - Spanish - new\",\"isPartOf\":{\"@id\":\"https:\/\/www.rapoo-eu.com\/es\/#website\"},\"datePublished\":\"2020-08-10T13:46:58+00:00\",\"dateModified\":\"2025-08-01T12:17:40+00:00\",\"description\":\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.rapoo-eu.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/www.rapoo-eu.com\/es\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Mice Support\",\"item\":\"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"N200 Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.rapoo-eu.com\/es\/#website\",\"url\":\"https:\/\/www.rapoo-eu.com\/es\/\",\"name\":\"Spanish - new\",\"description\":\"Wireless Your Life\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.rapoo-eu.com\/es\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"N200 Support - Spanish - new","description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/","og_locale":"es_ES","og_type":"article","og_title":"N200 Support - Spanish - new","og_description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","og_url":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/","og_site_name":"Spanish - new","article_modified_time":"2025-08-01T12:17:40+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/","url":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/","name":"N200 Support - Spanish - new","isPartOf":{"@id":"https:\/\/www.rapoo-eu.com\/es\/#website"},"datePublished":"2020-08-10T13:46:58+00:00","dateModified":"2025-08-01T12:17:40+00:00","description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","breadcrumb":{"@id":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/n200-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rapoo-eu.com\/es\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/www.rapoo-eu.com\/es\/support\/"},{"@type":"ListItem","position":3,"name":"Mice Support","item":"https:\/\/www.rapoo-eu.com\/es\/support\/mice-support\/"},{"@type":"ListItem","position":4,"name":"N200 Support"}]},{"@type":"WebSite","@id":"https:\/\/www.rapoo-eu.com\/es\/#website","url":"https:\/\/www.rapoo-eu.com\/es\/","name":"Spanish - new","description":"Wireless Your Life","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rapoo-eu.com\/es\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/pages\/3502"}],"collection":[{"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/comments?post=3502"}],"version-history":[{"count":28,"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/pages\/3502\/revisions"}],"predecessor-version":[{"id":15488,"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/pages\/3502\/revisions\/15488"}],"up":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/pages\/1921"}],"wp:attachment":[{"href":"https:\/\/www.rapoo-eu.com\/es\/wp-json\/wp\/v2\/media?parent=3502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}