{"id":3593,"date":"2020-08-11T15:52:44","date_gmt":"2020-08-11T13:52:44","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/es\/?page_id=3593"},"modified":"2025-05-28T12:17:19","modified_gmt":"2025-05-28T10:17:19","slug":"nx2000-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/es\/support\/desktop-sets-support\/nx2000-support\/","title":{"rendered":"NX2000 Support"},"content":{"rendered":"\n
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\n \"Plug\n <\/figure>\n \n

\n Plug & Play\n <\/h3>\n

\n No driver or setup needed. The product connects to your device as soon as it is plugged in via a USB port.\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n

\n \n See all manuals\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Declarations\"\n <\/figure>\n \n

\n Declarations\n <\/h3>\n

\n Download the Declaration of Conformity for this product\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"General\n <\/figure>\n \n

\n General FAQ\n <\/h3>\n

\n Check commonly asked questions for further information\n <\/p>\n <\/div>\n

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\n \n Visit support center\n <\/a>\n <\/p>\n \n

\n \n See product details\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Frequently Asked Questions: NX2000<\/h2>\n

Please check our FAQs to find answers and solutions to common questions.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n How to connect NX2000 to a MacBook\/ PC\/ Laptop?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Simply place the NX2000 cable into a PC or laptop USB port.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Why doesn\u2019t my mouse arrow move?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Please use the mouse on the mouse pad.<\/p>\n

2. Try the mouse on a white paper sheet to check if the special surface you use causes this problem.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n The mouse arrow shakes, moves strangely or does not move at all. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Use a mousepad or a piece of paper to check if the surface may be the reason.
\n2. Try using the mouse on a different surface.
\n3. Clean the sensor on the bottom of the mouse with a dry cloth.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n My product is faulty. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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We offer a \u2018return to the retailer\u2019 warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Couldn’t find the answer in the FAQs?<\/h3>\n

Contact us<\/a> <\/span>and fill out the form with as much information as possible.
\nOne of our support staff will help you as soon as possible.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1923,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"\nNX2000 Support - Spanish - new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? 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