{"id":3529,"date":"2020-08-11T11:14:14","date_gmt":"2020-08-11T09:14:14","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/fr\/?page_id=3529"},"modified":"2025-07-16T15:57:22","modified_gmt":"2025-07-16T13:57:22","slug":"e9500-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/fr\/support\/keyboard-support\/e9500-support\/","title":{"rendered":"E9500M Support"},"content":{"rendered":"\n
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\n \"Manuel\n <\/figure>\n \n

\n Manuel de l\u2019utilisateur\n <\/h3>\n

\n T\u00e9l\u00e9chargez le guide de d\u00e9marrage rapide pour ce produit\n <\/p>\n <\/div>\n

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\n \n T\u00e9l\u00e9charger\n <\/a>\n <\/p>\n \n

\n \n Voir tous les manuels\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"D\u00e9clarations\"\n <\/figure>\n \n

\n D\u00e9clarations\n <\/h3>\n

\n T\u00e9l\u00e9charger la d\u00e9claration de conformit\u00e9 pour ce produit\n <\/p>\n <\/div>\n

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\n \n T\u00e9l\u00e9charger\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"FAQ\n <\/figure>\n \n

\n FAQ g\u00e9n\u00e9rale\n <\/h3>\n

\n V\u00e9rifiez r\u00e9guli\u00e8rement les questions pos\u00e9es pour obtenir plus d\u2019informations\n <\/p>\n <\/div>\n

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\n \n Visitez le centre d\u2019assistance\n <\/a>\n <\/p>\n \n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Foire Aux Questions\u00a0: E9500M<\/strong><\/h2>\n

Veuillez consulter notre foire aux questions pour trouver des r\u00e9ponses et des solutions aux questions courantes.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n Comment connecter le E9500M \u00e0 un MacBook\/PC fixe\/PC portable via Bluetooth ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Allumez le clavier.
\n2. Appuyez sur le bouton Fn + bouton canal 1\/2\/3 (le clavier est d\u00e9couvrable au moins 60 secondes).
\n3. Allez dans le panneau Bluetooth de votre appareil.
\n4. Recherchez le clavier Rapoo et cliquez sur Connecter.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Comment connecter le E9500M \u00e0 un MacBook\/PC fixe\/PC portable via une transmission sans fil \u00e0 2,4 GHz avec un r\u00e9cepteur USB ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Retirez le r\u00e9cepteur du clavier.
\n2. Placez le r\u00e9cepteur dans le port USB d\u2019un PC ou d\u2019un ordinateur portable.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Comment connecter le E9500M \u00e0 un iPad ou un iPhone ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Allumez le clavier.
\n2. Appuyez sur le bouton Fn + bouton canal 1\/2\/3 (le clavier est d\u00e9couvrable au moins 60 secondes).
\n3. Allez dans les param\u00e8tres Bluetooth de votre t\u00e9l\u00e9phone.
\n4. Recherchez le clavier Rapoo (RAPOO BLE KB) et cliquez sur Connecter.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Comment connecter le E9500M \u00e0 une tablette ou un smartphone Android ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Allumez le clavier.
\n2. Appuyez sur le bouton Fn + bouton canal 1\/2\/3 (le clavier est d\u00e9couvrable au moins 60 secondes).
\n3. Allez dans les param\u00e8tres Bluetooth de votre t\u00e9l\u00e9phone.
\n4. Recherchez le clavier Rapoo (RAPOO BLE KB) et cliquez sur Connecter.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Comment commuter entre plusieurs appareils avec le E9500M ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Allumez votre clavier.
\n2. Connectez-le \u00e0 vos p\u00e9riph\u00e9riques de travail via Bluetooth ou le r\u00e9cepteur USB.
\n3. Appuyez sur le bouton Fn + le bouton de canal de votre clavier (1 \/ 2 \/3 \/ 4) pour passer d\u2019un appareil connect\u00e9 \u00e0 l\u2019autre.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Comment r\u00e9tablir la transmission sans fil \u00e0 2,4 GHz ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Apr\u00e8s avoir d\u00e9branch\u00e9 et rebranch\u00e9 le r\u00e9cepteur USB, dans les 30 secondes, \u00e9teignez la souris, puis allumez-la en appuyant sur la touche gauche.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n J\u2019ai perdu\/cass\u00e9 le r\u00e9cepteur USB (dongle). Puis-je obtenir un nouveau r\u00e9cepteur USB ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Il n\u2019est pas possible de fournir un r\u00e9cepteur de remplacement pour ce produit.
\nEn effet, au cours de la production, un code unique est attribu\u00e9 au produit et au r\u00e9cepteur Nano USB (dongle), de sorte que le produit ne peut communiquer qu\u2019avec le r\u00e9cepteur original fourni. Ce processus de production est \u00e9galement effectu\u00e9 pour des raisons de s\u00e9curit\u00e9.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Je viens d\u2019acheter le produit et je ne trouve pas le r\u00e9cepteur USB. O\u00f9 est-il ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Le r\u00e9cepteur USB se range dans le compartiment \u00e0 piles de la souris. Le compartiment de rangement sp\u00e9cial du r\u00e9cepteur se trouve \u00e0 cet endroit pour que vous puissiez toujours ranger le dongle en toute s\u00e9curit\u00e9 lorsque vous ne l\u2019utilisez pas, afin d\u2019\u00e9viter tout dommage ou perte.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Mon produit est d\u00e9fectueux. Que puis-je faire ?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Nous offrons une garantie \u00ab retour au d\u00e9taillant \u00bb sur nos produits. En cas de d\u00e9faut, veuillez retourner le produit \u00e0 votre d\u00e9taillant avec une description claire du probl\u00e8me, une preuve d\u2019achat et tous les accessoires. Pendant la p\u00e9riode de garantie, vous recevrez un produit de remplacement de la part du d\u00e9taillant, si disponible.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Vous n\u2019avez pas trouv\u00e9 la r\u00e9ponse dans la FAQ ?<\/strong><\/h3>\n

Contactez-nous <\/a>et compl\u00e9tez le formulaire en fournissant le plus d\u2019informations possible.\u00a0L\u2019un de nos techniciens d\u2019assistance vous aidera d\u00e8s que possible.<\/p>\n\n <\/div>\n<\/section>\n\n\n\n

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Tutoriels vid\u00e9o<\/strong><\/h2>\n

Connexion d\u2019un clavier sans fil multi-mode Rapoo<\/strong>
Veuillez regarder le tutoriel vid\u00e9o pour un guide \u00e9tape par \u00e9tape sur notre page de tutoriels vid\u00e9o<\/a>.<\/p>\n

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<\/div>\n<\/div>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1800,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"\nE9500M Support - French new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? 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