{"id":3628,"date":"2020-08-12T10:46:22","date_gmt":"2020-08-12T08:46:22","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/fr\/?page_id=3628"},"modified":"2024-08-01T11:18:05","modified_gmt":"2024-08-01T09:18:05","slug":"8300t-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/fr\/support\/desktop-sets-support\/8300t-support\/","title":{"rendered":"8300T Support"},"content":{"rendered":"\n
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\n \"User\n <\/figure>\n \n

\n User Manual\n <\/h3>\n

\n Download the Quick Start Guide for this product\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n

\n \n See all manuals\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"Windows\n <\/figure>\n \n

\n Windows Driver\n <\/h3>\n

\n Download the latest Windows driver for this product\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n

\n \n See all drivers\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

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\n \"General\n <\/figure>\n \n

\n General FAQ\n <\/h3>\n

\n Check commonly asked questions for further information\n <\/p>\n <\/div>\n

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\n \n Visit support center\n <\/a>\n <\/p>\n \n

\n \n See product details\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Frequently Asked Questions: 8300T<\/h2>\n

Please check our FAQs to find answers and solutions to common questions.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n How to connect 8300T to a MacBook\/ PC\/ Laptop via Bluetooth?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Keyboard:
\n1. Press and hold key combinations, Fn+1, Fn+2, or Fn+3 for at least 3 seconds. Status LED flashes slowly, the keyboard is discoverable for 60 seconds to pair 3 different devices via Bluetooth.
\n2. Complete Bluetooth pairing on your device.<\/p>\n

Mouse:
\nPair your first device:
\n1. Turn on the mouse.
\n2. Keep pressing the Bluetooth button for at least 3 seconds to pair. The status LED flashes in green slowly. The mouse is discoverable for 2 minutes.
\n3. Search for Rapoo mouse and click Connect. When the mouse and your device are paired, the light turns off.<\/p>\n

Pair your second device:
\n1. Press the Bluetooth button to switch to another channel. Keep pressing the Bluetooth button for at least 3 seconds to pair. The status LED flashes in blue slowly. The mouse is discoverable for 2 minutes.
\n2. Complete Bluetooth pairing on your device.<\/p>\n

Bluetooth pairing Windows\u00ae 7 and 8:
\n1.Click the \u201cStart\u201d button, then select Control Panel > Add a device
\n2.Select the keyboard or mouse from the list.*
\n3.Click Next and follow any other instructions that may appear on the screen.
\nWindows\u00ae 10:
\n1.Click the \u201cStart\u201d button, then select Settings > Devices > Bluetooth.
\n2.Select the keyboard or mouse from the list.*
\n3. Click Pair and follow any other instructions that may appear on the screen.<\/p>\n

* RAPOO BT3.0 KB\/RAPOO BLE KB\/Rapoo BleMouse\/RAPOO BT3.0 Mouse
\nNote: RAPOO BLE requires Windows 8 or later version.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to connect 8300T to a MacBook\/ PC\/ Laptop via 2.4 GHz wireless transmission with a USB dongle?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Take out the receiver from the mouse
\n2. Place the receiver into a PC or laptop USB port.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to connect 8300T to an iPad or an iPhone?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Mouse:
\n1. Turn on the mouse.
\n2. Press the device button to select a channel.
\n\u2022 Status LED blinks fast.
\n3. Press the Bluetooth button for 3 seconds.
\n\u2022 Status LED blinks slower.
\n\u2022 Go to the Bluetooth panel on your device.
\n\u2022 Search for Rapoo mouse and click connect.
\n\u2022 If paired, the status LED turns off.<\/p>\n

Keyboard:
\n1. Turn on the keyboard.
\n2. Press the Fn button + channel button 1\/2\/3 (keyboard is at least 60 seconds discoverable).
\n3. Go to Bluetooth settings on your phone.
\n4. Search for Rapoo keyboard (RAPOO BLE KB) and click Connect.<\/p>\n

For easy step-by-step visual instructions please scroll down this page and watch the video tutorial \u201cConnecting a Rapoo Multi-mode Wireless mouse\u201d.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to connect 8300T to an Android tablet or phone?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Mouse:
\n1. Turn on the mouse.
\n2. Press the device button to select a channel.
\n\u2022 Status LED blinks fast.
\n3. Press the Bluetooth button for 3 seconds.
\n\u2022 Status LED blinks slower.
\n\u2022 Go to the Bluetooth panel on your device.
\n\u2022 Search for Rapoo mouse and click connect.
\n\u2022 If paired, the status LED turns off.<\/p>\n

Keyboard:
\n1. Turn on the keyboard.
\n2. Press the Fn button + channel button 1\/2\/3 (keyboard is at least 60 seconds discoverable).
\n3. Go to Bluetooth settings on your phone.
\n4. Search for Rapoo keyboard (RAPOO BLE KB) and click Connect.<\/p>\n

For easy step-by-step visual instructions please scroll down this page and watch the video tutorial \u201cConnecting a Rapoo Multi-mode Wireless mouse\u201d.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to switch use among multiple devices with the 8300T?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Press key combinations of the keyboard, Fn+1, Fn+2, Fn+3, and Fn+4 to switch among paired devices.
\nPress the Bluetooth button of the mouse to switch among paired devices.
\nThe keyboard and the mouse connect a device via the 2.4 GHz receiver. They respectively pair 3 and 2 devices via Bluetooth.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to repair the 2.4 GHz wireless connection?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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After you unplug and replug the USB receiver, within 30 seconds, turn off the mouse and then turn it on with the left key pressed.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n I have lost\/broken the USB receiver (dongle). Can I receive a new USB-receiver?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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It is not possible to provide a replacement receiver for this product.
\nThis is because during production the product and the Nano USB receiver (dongle) are assigned a unique code, so the product can only communicate with the bundled original receiver. This production process is also performed for security reasons.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n I just bought it and cannot find the USB receiver. Where is it?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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The USB receiver is stored inside the battery compartment of the mouse. The special receiver storage compartment is located there so you can always store the dongle safely when not in use to prevent damage or loss.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n The mouse arrow shakes, moves strangely or does not move at all. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Use a mousepad or a piece of paper to check if the surface may be the reason.
\n2. Try using the mouse on a different surface.
\n3. Clean the sensor on the bottom of the mouse with a dry cloth.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n The mouse shows irregular failures during usage?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Move other active wireless devices away from the mouse and the USB receiver.
\n2. The PC can not respond immediately because the CPU is under full load.
\n3. Try changing the battery. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n The mouse is suddenly not working. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1. Make sure the device is turned on.
\n2. Make sure the USB receiver is plugged into the PC\/ laptop’s USB port.
\n3. If the PC\/ laptop cannot initially recognize the USB receiver, please replug the receiver.
\n4. Check if the battery is installed correctly.
\n5. In case of a low battery, please try changing the battery.
\n6. Move other working wireless devices away from the mouse and the USB receiver.
\n7. Please keep away from walls or big objects because this may reduce the range.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n My product is faulty. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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We offer a \u2018return to the retailer\u2019 warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Couldn’t find the answer in the FAQs?<\/h3>\n

Contact us<\/a> <\/span>and fill out the form with as much information as possible.
\nOne of our support staff will help you as soon as possible.<\/p>\n\n <\/div>\n<\/section>\n\n\n\n

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Video Tutorials<\/span><\/h2>\n

Connecting a Rapoo Multi-mode Wireless\u00a0mouse and keyboard<\/span><\/h3>\n
Please watch the video tutorial for a step by step guide on how to connect your Rapoo multi-mode wireless mouse and keyboard.<\/span><\/div>\n\n <\/div>\n<\/section>\n\n\n\n \n \n\t
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