{"id":14066,"date":"2024-10-25T14:28:19","date_gmt":"2024-10-25T12:28:19","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/it\/?page_id=14066"},"modified":"2025-05-27T16:09:41","modified_gmt":"2025-05-27T14:09:41","slug":"e1500-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/it\/support\/keyboard-support\/e1500-support\/","title":{"rendered":"E1500 Support"},"content":{"rendered":"\n
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\n \"User\n <\/figure>\n \n

\n User Manual\n <\/h3>\n

\n Download the Quick Start Guide for this product\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n

\n \n See all manuals\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

\n\n\n \n\n\n
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\n \"Declarations\"\n <\/figure>\n \n

\n Declarations\n <\/h3>\n

\n Download the Declaration of Conformity for this product\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

\n\n\n \n\n\n
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\n \"General\n <\/figure>\n \n

\n General FAQ\n <\/h3>\n

\n Check commonly asked questions for further information\n <\/p>\n <\/div>\n

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\n \n Visit support center\n <\/a>\n <\/p>\n \n

\n \n See product details\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Frequently Asked Questions: E1500<\/h2>\n

Please check our FAQs to find answers and solutions to common questions.<\/p>\n

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<\/div>\n<\/div>\n\n <\/div>\n<\/section>\n\n\n\n\n
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\n How to connect E1500 to a MacBook\/ PC\/ Laptop via 2.4 GHz wireless transmission with a USB dongle?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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1.\tTake out the receiver from the keyboard
\n2.\tPlace the receiver into a PC or laptop USB port.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How to repair the 2.4 GHz wireless connection?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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After you unplug and replug the USB receiver, within 30 seconds, turn off the mouse and then turn it on with the left key pressed.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n I have lost\/broken the USB receiver (dongle). Can I receive a new USB-receiver?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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It is not possible to provide a replacement receiver for this product.
\nThis is because during production the product and the Nano USB receiver (dongle) are assigned a unique code, so the product can only communicate with the bundled original receiver. This production process is also performed for security reasons.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n I just bought it and cannot find the USB receiver. Where is it?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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The USB receiver is stored inside the battery compartment of the mouse. The special receiver storage compartment is located there so you can always store the dongle safely when not in use to prevent damage or loss.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n My product is faulty. What can I do?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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We offer a ‘return to the retailer’ warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Couldn’t find the answer in the FAQs?<\/h3>\n

Contact us<\/a> <\/span>and fill out the form with as much information as possible.
\nOne of our support staff will help you as soon as possible.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1800,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"\nE1500 Support - Italian website new<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rapoo-eu.com\/it\/support\/keyboard-support\/e1500-support\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E1500 Support - Italian website new\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rapoo-eu.com\/it\/support\/keyboard-support\/e1500-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Italian website new\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-27T14:09:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/support\/keyboard-support\/e1500-support\/\",\"url\":\"https:\/\/www.rapoo-eu.com\/it\/support\/keyboard-support\/e1500-support\/\",\"name\":\"E1500 Support - 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