{"id":4637,"date":"2020-09-23T12:20:16","date_gmt":"2020-09-23T10:20:16","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/it\/?page_id=4637"},"modified":"2025-05-28T13:37:21","modified_gmt":"2025-05-28T11:37:21","slug":"xc100-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/it\/support\/wireless-charging-support\/xc100-support\/","title":{"rendered":"XC100 Support"},"content":{"rendered":"\n
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\n \"User\n <\/figure>\n \n

\n User Manual\n <\/h3>\n

\n Download the Quick Start Guide for this product\n <\/p>\n <\/div>\n

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\n \n Download\n <\/a>\n <\/p>\n \n

\n \n See all manuals\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n\n\n\n

\n\n\n \n\n\n
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\n \"General\n <\/figure>\n \n

\n General FAQ\n <\/h3>\n

\n Check commonly asked questions for further information\n <\/p>\n <\/div>\n

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\n \n Visit support center\n <\/a>\n <\/p>\n \n

\n \n See product details\n <\/a>\n <\/p>\n <\/div>\n \n <\/div>\n<\/div> <\/section>\n<\/div>\n<\/div>\n\n\n\n

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Frequently Asked Questions: XC100<\/h2>\n

Please check our FAQs to find answers and solutions to common questions.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n

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\n Which devices are compatible with the XC100?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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The XC100 works with all Qi-compatible devices. Qi is the Wireless Power
\nConsortium (WPC) standard for wireless charging. For more details on whether your device is Qi-certified, please check with your phone or accessory manufacturer and\/or your wireless carrier.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n What is the charging output of XC100? \n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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XC100 has a charging output of up to 10 W for Qi-certified devices. To use the wireless charging feature, you need a QuickCharge\/ QC adapter 3.0 (not included in the XC100 packaging). For standard wireless charging (without using a QC adapter) XC100 has a charging output of up to 5 W. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Can I use my phone while using this charger?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Yes. However, you should not move the phone if you want it to continue charging. Additionally, using any apps and taking calls will slow the charging speed.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Can I charge my phone in landscape or portrait mode?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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You can charge all Qi-compatible phones in either mode. Some wider phones with a case on may require charging in landscape mode only.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Will this work with a case on the phone?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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The XC100 charges effectively through most phone cases up to 4 mm thick.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Can you charge an Apple Watch\u00ae on this charger?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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No.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Can XC100 charge more than one phone at a time?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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No, XC100 is designed to charge one Qi-enabled phone or accessory.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How many coils are there in this charger?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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XC100 features a single coil.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Does the charger cause the phone\/battery to heat up while charging? \n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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All chargers create some heat as they charge. Wall chargers, docks, and even portable power banks lose some energy in the form of heat. Wireless chargers are no different; chargers that have been through extensive efficiency testing will minimize the amount of energy wasted through heat. Rapoo wireless chargers, including the XC100 pad, all feature over-heating protection to ensure efficient and safe charging. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Is XC100 an intelligent charger (stops charging once battery reaches 100%)? \n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Yes.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Does the XC100 have a cooling fan in it?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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The XC100 charging pad has a heat-efficient, fan-free design that helps keep the charger cool.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Can this wireless charger be used in a car?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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No, XC100 needs to be connected to a power outlet to operate. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n Does the charging pad need to be plugged in to charge a device? \n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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Yes.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n How do I clean the XC100?\n \n \n \n <\/svg>\n <\/span>\n <\/h3>\n
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To clean the charger, use a standard electrical cleaning spray or a damp cloth.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n \n<\/section>\n\n\n\n

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Couldn’t find the answer in the FAQs?<\/h3>\n

Contact us<\/a> <\/span>and fill out the form with as much information as possible.
\nOne of our support staff will help you as soon as possible.<\/p>\n\n <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1925,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"\nXC100 Support - Italian website new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? 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