{"id":9412,"date":"2023-09-18T17:22:11","date_gmt":"2023-09-18T15:22:11","guid":{"rendered":"https:\/\/www.rapoo-eu.com\/it\/?page_id=9412"},"modified":"2025-07-24T16:39:27","modified_gmt":"2025-07-24T14:39:27","slug":"n500-support","status":"publish","type":"page","link":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/","title":{"rendered":"N500 Support"},"content":{"rendered":"\n<div class=\"container wp-block-advanced-bootstrap-blocks-container\">\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/themes\/bmade\/dist\/css\/bmade.variable-blocks.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Plug &#038; Play\" src=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/uploads\/sites\/16\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Plug &#038; Play\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Nessun driver o setup necessario. Il prodotto si connette al tuo dispositivo non appena viene collegato tramite una porta USB.\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/uploads\/sites\/16\/2023\/09\/N500-Silent_User-Manual.pdf\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                             Scarica\n                        <\/a>\n                    <\/p>\n                \n                                    <p class=\"text-center\">\n                        <a\n                                class=\"card-icon__link\"\n                                href=\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/\"\n                                                                target=\"\"\n                        >\n                            Visualizza tutti i manuali\n                        <\/a>\n                    <\/p>\n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"Dichiarazioni\" src=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/uploads\/sites\/16\/2020\/06\/Infobox_info_icon-black.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        Dichiarazioni\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Scarica la Dichiarazione di Conformit\u00e0 per questo prodotto\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"http:\/\/productip.com\/?f=220807\"\n                                                                    rel=\"noreferrer noopener\"\n                                                                target=\"_blank\"\n                        >\n                             Scarica\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n\n\n\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\">\n\n\n    \n\n\n<section \n    class=\"section section--variable-blocks variable-blocks variable-blocks--icon \">\n            <div class=\"card-icon\">\n    <div class=\"card-icon__inner\">\n                    <div class=\"card-icon__content\">\n                                    <figure class=\"card-icon__icon-figure\">\n                        <img alt=\"FAQ generali\" src=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/uploads\/sites\/16\/2020\/06\/Windows-2.png\"\/>\n                    <\/figure>\n                \n                                    <h3 class=\"h3 card-icon__title\">\n                        FAQ generali\n                    <\/h3>\n                                                    <p class=\"card-icon__caption\">\n                        Consulta la pagina dedicata alle domande frequenti per maggiori informazioni\n                    <\/p>\n                                            <\/div>\n                            <div class=\"card-icon__footer\">\n                                    <p>\n                        <a\n                                class=\"card-icon__button button button--full-width button--ghost\"\n                                href=\"https:\/\/www.rapoo-eu.com\/it\/support\/\"\n                                                                target=\"\"\n                        >\n                            Visita il centro assistenza\n                        <\/a>\n                    <\/p>\n                \n                            <\/div>\n        \n    <\/div>\n<\/div>    <\/section>\n<\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/themes\/bmade\/dist\/css\/bmade.rich-text.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h2><strong>Domande frequenti: N500<\/strong><\/h2>\n<p>Consulta le nostra pagina dedicata alle FAQ per trovare risposte e soluzioni alle domande pi\u00f9 frequenti.<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n<div class=\"row wp-block-advanced-bootstrap-blocks-row\">\n<div class=\"col wp-block-advanced-bootstrap-blocks-column\"><link rel=\"stylesheet\" href=\"https:\/\/www.rapoo-eu.com\/it\/wp-content\/themes\/bmade\/dist\/css\/bmade.faq.css?ver=1754292888\" type=\"text\/css\" media=\"all\">\n\n\n<section class=\"section section--faq faq-section\">\n\n    \n            <div class=\"faq__item\" data-index=\"0\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(0)\">\n                Come collegare il mouse N500 a un MacBook, PC o portatile?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Basta inserire il cavo N500 in una porta USB del PC o del portatile.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"1\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(1)\">\n                Il cursore del mio mouse non si muove. Come mai?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Si prega di utilizzare il mouse sul tappetino per il mouse.<\/p>\n<p>2. Provate il mouse su un foglio di carta bianca per controllare se la superficie speciale che usate causa questo problema.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"2\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(2)\">\n                Il cursore del mouse \u00e8 tremolante, si muove in modo irregolare o non si muove. Cosa posso fare?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>1. Usate un mousepad o un pezzo di carta per controllare se la superficie pu\u00f2 essere la ragione.<br \/>\n2. Provate a usare il mouse su una superficie diversa.<br \/>\n3. Pulire il sensore sul fondo del mouse con un panno asciutto.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"faq__item\" data-index=\"3\">\n            <h3 class=\"h4 faq__question\" @click.prevent=\"toggleSlide(3)\">\n                Il prodotto \u00e8 difettoso. Cosa posso fare?\n                <span class=\"icon icon--read-more faq__icon faq__icon--read-more\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\">\n                        <path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"\/>\n                    <\/svg>\n                <\/span>\n            <\/h3>\n            <div class=\"faq__answer-wrapper\">\n                <div class=\"faq__answer\">\n                    <p>Offriamo una garanzia \u201critorno al rivenditore\u201d sui nostri prodotti. In caso di difetto, si prega di restituire il prodotto al rivenditore con una chiara descrizione del problema, la prova di acquisto e tutti gli accessori. Durante il periodo di garanzia, riceverai un prodotto sostitutivo dal rivenditore, se disponibile.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    \n<\/section>\n\n\n\n<section class=\"section section--rich-text rich-text\">\n    <div class=\"rich-text__inner\">\n        <h3><strong>Non hai trovato la risposta che cercavi nella pagina delle FAQ?<\/strong><\/h3>\n<p><a href=\"https:\/\/www.rapoo-eu.com\/contact\/\">Contattaci <\/a>\u00a0e compila il modulo nel modo pi\u00f9 dettagliato possibile.\u00a0Sarai contattato al pi\u00f9 presto dal nostro servizio di assistenza.<\/p>\n\n    <\/div>\n<\/section><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":1921,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>N500 Support - Italian website new<\/title>\n<meta name=\"description\" content=\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N500 Support - Italian website new\" \/>\n<meta property=\"og:description\" content=\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Italian website new\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-24T14:39:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/\",\"url\":\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/\",\"name\":\"N500 Support - Italian website new\",\"isPartOf\":{\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/#website\"},\"datePublished\":\"2023-09-18T15:22:11+00:00\",\"dateModified\":\"2025-07-24T14:39:27+00:00\",\"description\":\"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.rapoo-eu.com\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/www.rapoo-eu.com\/it\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Mice Support\",\"item\":\"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"N500 Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.rapoo-eu.com\/it\/#website\",\"url\":\"https:\/\/www.rapoo-eu.com\/it\/\",\"name\":\"Italian website new\",\"description\":\"Wireless Your Life\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.rapoo-eu.com\/it\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"it-IT\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"N500 Support - Italian website new","description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/","og_locale":"it_IT","og_type":"article","og_title":"N500 Support - Italian website new","og_description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","og_url":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/","og_site_name":"Italian website new","article_modified_time":"2025-07-24T14:39:27+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/","url":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/","name":"N500 Support - Italian website new","isPartOf":{"@id":"https:\/\/www.rapoo-eu.com\/it\/#website"},"datePublished":"2023-09-18T15:22:11+00:00","dateModified":"2025-07-24T14:39:27+00:00","description":"Need help with your MT550 multi-mode wireless mouse? Here you can find MT550 user manual with simple step by step instructions, video tutorials, and answers to frequently asked questions.","breadcrumb":{"@id":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/n500-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rapoo-eu.com\/it\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/www.rapoo-eu.com\/it\/support\/"},{"@type":"ListItem","position":3,"name":"Mice Support","item":"https:\/\/www.rapoo-eu.com\/it\/support\/mice-support\/"},{"@type":"ListItem","position":4,"name":"N500 Support"}]},{"@type":"WebSite","@id":"https:\/\/www.rapoo-eu.com\/it\/#website","url":"https:\/\/www.rapoo-eu.com\/it\/","name":"Italian website new","description":"Wireless Your Life","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rapoo-eu.com\/it\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"it-IT"}]}},"_links":{"self":[{"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/pages\/9412"}],"collection":[{"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/comments?post=9412"}],"version-history":[{"count":6,"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/pages\/9412\/revisions"}],"predecessor-version":[{"id":15529,"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/pages\/9412\/revisions\/15529"}],"up":[{"embeddable":true,"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/pages\/1921"}],"wp:attachment":[{"href":"https:\/\/www.rapoo-eu.com\/it\/wp-json\/wp\/v2\/media?parent=9412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}