NX8020

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Plug & Play

No driver or setup needed. The product connects to your device as soon as it is plugged in via a USB port.

Declarations

Download the Declaration of Conformity for this product

General FAQ

Check commonly asked questions for further information

Frequently Asked Questions: NX8020

Please check our FAQs to find answers and solutions to common questions.

How to connect NX8020 to a MacBook/ PC/ Laptop?

Simply place the NX8020 cable into a PC or laptop USB port.

Why doesn’t my mouse arrow move?

1. Please use the mouse on the mouse pad.rnrn2. Try the mouse on a white paper sheet to check if the special surface you use causes this problem.

The mouse arrow shakes, moves strangely or does not move at all. What can I do?

1. Use a mousepad or a piece of paper to check if the surface may be the reason.
2. Try using the mouse on a different surface.
3. Clean the sensor on the bottom of the mouse with a dry cloth.

My product is faulty. What can I do?

We offer a ‘return to the retailer’ warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available.