Frequently Asked Questions: E2710
Please check our FAQs to find answers and solutions to common questions.
How to connect E2710 to a MacBook/ PC/ Laptop via 2.4 GHz wireless transmission with a USB dongle?
1. Take out the receiver from the keyboard.
2. Place the receiver into a PC or laptop USB port.
How to repair the 2.4 GHz wireless connection?
After you unplug and replug the USB receiver, within 30 seconds, turn off the mouse and then turn it on with the left key pressed.
I have lost/broken the USB receiver (dongle). Can I receive a new USB-receiver?
It is not possible to provide a replacement receiver for this product.
This is because during production the product and the Nano USB receiver (dongle) are assigned a unique code, so the product can only communicate with the bundled original receiver. This production process is also performed for security reasons.
I just bought it and cannot find the USB receiver. Where is it?
The USB receiver is stored inside the battery compartment of the mouse. The special receiver storage compartment is located there so you can always store the dongle safely when not in use to prevent damage or loss.
How do I open the applications using the touchpad?
Swipe from the top edge using a single finger.
How do I switch between applications using the touchpad?
Swipe from the left edge using a single finger.
How do I swipe/move the cursor using the touchpad?
Move using a single finger.
How do I do a left click using the touchpad?
Click using a single finger.
How do I do a right click using the touchpad?
Click using two fingers.
How do I drag an item using the touchpad?
Double click and drag a finger on the touchpad.
How do I do vertical scrolling using the touchpad?
Swipe up and down using two fingers.
How do I do horizontal scrolling using the touchpad?
Swipe left and right using two fingers.
How do I zoom in/ zoom out using the touchpad?
Use two fingers and move them seamlessly further from each other/move your fingers seamlessly together.
My product is faulty. What can I do?
We offer a ‘return to the retailer’ warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available.
Couldn’t find the answer in the FAQs?
Contact us and fill out the form with as much information as possible.
One of our support staff will help you as soon as possible.
|Connection Modes||Wireless (dongle)|
|Wireless Transmission||2.4 GHz|
|Operating Distance||Up to 10 m range, 360° coverage|
|Nano USB Receiver||Plug & Play|
|Nano USB Receiver Storage Compartment||Yes|
|Function Keys (Fn)||Yes|
|Battery Included||2 AAA alkaline batteries|
|Battery Life||Up to 6` months|
|Standard Keyboard Layout||QWERTY|
|Local Layout Options||Yes|